Each local commercial radio station in the UK has requirements in respect of its music and local content, such as news, speech levels etc. These requirements are set out in the station "Format", a document issued by Ofcom, the UK’s radio regulator.
As a local commercial radio station in the UK – Capital XTRA has obligations with regards to its programmes, including its musical and local content. These obligations are set out in the station Format, which forms part of Capital XTRA's Public File.
The Public File set out here is also available in hard copy by post by any member of the public, and serves as one indicator of Capital XTRA's output.
Comment on the contents of the Public File should be made to Capital XTRA, or to the industry regulator, Ofcom.
Capital XTRA's Station Format is available to download from the website of the industry regulator, Ofcom.
NEWS BULLETIN SCHEDULE
Capital XTRA broadcasts hourly news bulletins during peak hours in the morning and afternoon on weekdays, and during peak hours in the morning and early afternoon at weekends.
These bulletins are broadcast at the following times:
WEEKDAYS: 0600, 0700, 0800, 0900, 1600, 1700, 1800
WEEKENDS: 0900, 1000, 1100, 1200
These bulletins contain a mix of local London, UK and World News together with Sport and Entertainment updates from the Global Radio Newsroom in our Leicester Square Studios.
THE NEWS TEAM
You can contact Capital XTRA's News Team in the Global Radio Newsroom on 020 7766 6400.
Global Radio's Group Head of News is James Rea.
THE PROGRAMME SCHEDULE
You can find details of all the programmes broadcast on Capital XTRA on our website.
This includes details of all the shows for the coming week as well as quick links to all the presenter pages.
THE AVERAGE NUMBER OF HOURS OF AUTOMATED PROGRAMMING WITHIN WEEKDAY DAYTIMES, AND WITHIN DAYTIMES ON SATURDAYS AND SUNDAYS.
During daytime hours – all of Capital XTRA's programming is broadcast live from the Capital XTRA studios at the Global Radio Broadcast Centre in London.
None of the output during weekday daytimes, or within daytimes on Saturdays and Sundays is automated.
THE AMOUNT OF LOCAL PROGRAMMING PER DAY PRODUCED BY THE STATION
The vast majority of our programming is broadcast live from the Capital XTRA Studios at the Global Radio Broadcast Centre in Leicester Square.
Occasionally, certain shows will be broadcast from other Global Radio Broadcast Centres across the UK.
OFCOM LOCALNESS GUIDELINES
Ofcom, the government regulator with responsibility for local radio, has produced localness guidelines that this station adheres to. These guidelines can be read here: http://stakeholders.ofcom.org.uk/broadcasting/radio/localness/localness-guidelines
In addition all local radio stations have written 'formats' that they must follow at all times. You can read ours here:
STATION CONTACT DETAILS
If you wish to contact Capital XTRA – please find full details on our Contact page.
29-30 Leicester Square
EVENTS/CHARITIES SUPPORT OR COVERAGE
Capital XTRA supports Global's Make Some Noise, an appeal operated by Global Charities a registered charity in England & Wales (1091657) & Scotland (SC041475). To learn more go to: www.makesomenoise.com
RECENT PROGRAMME AND/OR NEWS HIGHLIGHTS
We keep our website up to date with all the latest happenings at Capital XTRA, so if you want to know what we're up to, then please visit the homepage at www.capitalxtra.com
If you have any specific questions, then our Contact Us section contains details of how to get in touch with us.
ANY OTHER ISSUES OR AREAS OF INTEREST LIKELY TO IMPACT ON LOCALNESS.
There are no current issues that impact on the localness of the station.
THE STATION'S PLAYLIST
Our complete playlist is available online here.
The playlist is updated weekly and includes links to download the tracks.
How to complain to the station or to Ofcom
If you have a complaint to make about Capital XTRA, in the first instance you should write to Capital XTRA.
Details of how to get in touch can be found on our Contact page.
If you are unhappy with the response you receive, you can complain directly to the regulator, Ofcom. Their website has full details about how to do this: https://www.ofcom.org.uk/complaints