On Air Now
Robert Bruce & Shayna Marie 6:30am - 10am
18 July 2022, 06:00
1. NE-YO Ticket Giveaway Promotion (‘Promotion’) is organised by Global (as defined in the General Terms and Conditions). The Promotion will run on Monday 18th July – Friday 22nd July 2022 on Capital XTRA. Global is the Promoter. The ‘Promotion Partner’ mentioned in these Specific Rules are Geestar Empire.
The Promotion is subject to these Specific Rules and the General Terms and Conditions which are available here (together, the ‘Promotion Terms and Conditions’). Entry into the Promotion constitutes acceptance of these Specific Rules and the General Terms and Conditions.
Details of the Promotion
3. To enter the Promotion, you must listen to the Capital XTRA Drive Show between 16:00 to 19:00 on Monday 18th July – Friday 22nd July 2022.
4. You must listen out for a trigger song indicated by the presenter on air, when you hear the song play you must send a text message with the keyword given out on air by the presenter to the number provided (the ‘Text Message Line’).
5. The opening and closing times of the Text Message Line will be given out on air. Entries received before or after this time will not be included in the Promotion but may still be charged.
6. We are not responsible for any latency experienced by your mobile phone network, which may delay the delivery of text messages to and/or from us.
7. Text messages will be charged at standard network rates. Standard rate text messages to promotion shortcodes are not normally included in ‘inclusive’ packages and may be charged. If entry is made by text message, be sure to use the correct shortcode. In all cases, please check with your service provider for more details and charges. If you are not the bill payer, you must obtain the bill payer’s permission before entering.
8. Within 1 hour of the closing time of the Promotion, all eligible entries will be entered into a draw. One entry will be selected at random and the entrant will be contacted by one of our representatives via telephone on the number on which you entered. If the entry is ineligible, we reserve the right to select another entrant to participate in the Promotion or withdraw the prize and select another entrant, as applicable.
9. If you are this entrant, you may be asked to have a call with a presenter. That call will either be broadcast live or pre-recorded for future broadcast. You must answer your telephone when we contact you. Someone else cannot answer the phone, participate or accept a prize on your behalf. If: (i) you fail to answer the phone; (ii) someone else answers the phone; (iii) the call goes to voicemail; (iv) the call becomes disconnected; (v) you are not (or do not seem to us to be) in a position to safely and/or lawfully take or remain on the call (for example, if you are or seem to be driving); or (vi) you are not audible or intelligible or we are not able to conduct a conversation with you in a manner that is suitable for broadcast for any reason beyond our control (including, but not limited to: low/no signal on your device, a call is dropped by any network, you are travelling, there is too much background noise or feedback, etc.); before or during the Promotion, you may be disqualified and we reserve the right to select another entrant to participate in the Promotion or withdraw the prize and select another winner, as applicable. If you have complied with all applicable terms and conditions then you will be declared the winner of the Promotion. 10. We and the Promotion Partner may publish and publicise your name, image, social media handle and/or profile picture, in association with the Promotion and/or the prize, in any and all media, worldwide, in perpetuity, for publicity and PR purposes solely in connection with the Promotion.
11. In relation to winners (and runners up if applicable), you understand that we may: (i) interview you and your guest(s)/travel companion(s) which we may film, photograph and/or record and; (ii) film, photograph and/or record, you and your guest(s)/travel companion(s) in connection with the Promotion, either by telephone or in person, and we may use such films, recordings and/or photographs for publicity and PR purposes in any and all media, worldwide, as often and for as long as we consider appropriate or desirable, in connection with the Promotion. We may also publish your and your guest(s)/travel companion(s) name, image, social media handle and/or profile picture.
12. The Promotion is only open to residents of the UK aged 18 and over, and who are based in the UK at the time of entry.
13. Entry is restricted to one entry per person; duplicate entries will be excluded from the Promotion.
14. Five winning entrants will receive: 1x pair of General Admission tickets for two adults (18 years old or older) to attend NE-YO UK Tour between 20th September 2022 and 29th September 2022. Winner can choose which venue they want: Newcastle O2 City Hall on 20th September, BEC Arena, Manchester on 21st September, Hull Bonus Arena on 22nd September, Forum Birmingham on 24th September, Motorpoint Arena Cardiff on 25th September, Glasgow O2 Academy on 27th September, Nottingham Motorpoint Arena on 28th September and London OVO Arena Wembley on 29th September.
15. Winners will receive their tickets via email.
16. You must comply with all applicable rules, regulations and guidance relating to Covid-19, both in the UK and your venue. We are not responsible for your failure to comply with such rules, regulations and guidance.
17. You acknowledge and agree that, without limitation to the provisions of Clause 12 of the General Terms & Conditions, our ability to fulfil a prize and/or perform any of our obligations under the Promotion Terms and Conditions could be affected by an actual or threatened epidemic, pandemic, disease or quarantine and/or any corresponding governmental action, guidance and/or ruling (including but not limited to any Foreign, Commonwealth & Development Office guidance) (collectively ‘Covid Measures’).
18. If due to any Covid Measures, we are unable to fulfil a prize or perform any of our other obligations under the Promotion Terms and Conditions, then we shall not be in breach of the Promotion Terms and Conditions. In accordance with Clause 18 below, in these circumstances, we reserve the right to substitute the prize with another prize of equal or greater value at our absolute discretion.
19. Any other costs and expenses which are not specifically included in the prize description are excluded and will be the sole responsibility of the winner. By way of example, without limitation, travel to and from the event is not included within the prize.
20. The prize is non-transferable and non-refundable
21. We reserve the right to substitute the prize with another prize of equal or greater value at our absolute discretion.
22. We are registered with the Phone-paid Services Authority (“PSA”): registration number ORG832-96388-41101. For all enquiries in connection with the Promotion please contact our customer support team at https://global.com/contact/.
23. Your personal data that you provide to us will be collected and processed by us, our licensees (including Communicorp UK Limited) as well as the prize providers, and if applicable, our service providers, network operators and suppliers in order to administer and fulfil the Promotion. Your personal data may also be disclosed to the Phone-paid Services Authority, Ofcom and/or the Advertising Standards Authority at their reasonable request for regulatory purposes, for example, in order to prevent, investigate and detect crime, fraud or anti-social behaviour and comply with law enforcement agencies and applicable advertising codes.
26. We and the prize providers may transfer and process personal data outside of the EEA and UK for the purposes of administering the Promotion. Where any transfers are made outside of the EEA or UK we will ensure appropriate safeguards to protect your personal data are in place.
27. We will hold your personal data for a period of up to 3 years in order to comply with our regulatory obligations.
28. You may request the removal of your personal details from our database by contacting firstname.lastname@example.org. If you request that your personal details be removed prior to the conclusion of a Promotion, you will forfeit your right to enter the Promotion and/or claim any prize and we reserve the right to select another entrant to participate in the Promotion or withdraw the prize and select another winner, as applicable